Help Center

4 Six Help Center — Answers to all your questions All in one place

From opening an account to payments, bonuses, and game rules — come here for clear, straightforward answers on any topic.

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4 six

Topic Need help?

Browse any of the categories below to find a solution to your issue

Account & Registration

Creating a new account, email verification, changing your password, updating your profile — it's all here.

12 Articles

Deposits & Withdrawals

How to deposit and withdraw via bKash, Nagad, and Rocket — including processing times and common issue fixes.

15 Articles

Bonuses & Promotions

A guide to understanding welcome bonuses, reload offers, free spins, cashback, and wagering requirements.

8 articles

Game Guide

Slots, Baccarat, Roulette, Aviator — detailed rules, RTP, and strategies for every game.

10 Articles

Mobile & App

How to use 4 six on Android or iOS, mobile site features, and common troubleshooting tips.

6 articles

Sports Betting

Rules for betting on cricket, football, and more — plus a guide to understanding odds and live betting.

9 articles

Security & Verification

Learn about the KYC verification process, submitting ID documents, account security, and two-factor authentication.

7 Articles

Responsible Gaming

Deposit limits, self-exclusion, cooling-off periods, and tips for building healthy gaming habits.

5 Articles
4 six
Get Started

New Account Steps to get started

Signing up at 4 six is quick and easy. Your account will be ready in just a few minutes, and you can claim your welcome bonus right away.

1
Go to the registration page

Go to the 4 six website and click the "Register" button in the top right corner. It works the same way on mobile.

2
Fill in your details

Enter your name, mobile number or email address, and a strong password. Make sure all details are accurate.

3
Verify OTP

An OTP code will be sent to your mobile. Enter it to complete account verification.

4
Make your first deposit

Make your first deposit easily via bKash, Nagad, or Rocket — and don't miss out on your welcome bonus.

5
Start Playing

That's all there is to it! You're now ready to enjoy all games, Sports Betting, and Live Casino on 4 six.

Please note: Only players aged 18 and above may register on 4 six. No individual may hold more than one account.

Quick Tips: When creating your password, use a mix of uppercase and lowercase letters, numbers, and special characters. This keeps your account much more secure.

Having trouble? If you run into any trouble during registration, reach out to our Live Chat support. We'll help you right away.

What you'll need for account verification
  • Scanned copy of your National ID (NID) or passport
  • A selfie photo with your face clearly visible
  • Mobile banking account details (bKash/Nagad/Rocket)
  • Proof of address (utility bill or bank statement)
  • Verification is usually completed within 24–48 hours

Payment Related Information

Deposit & withdrawal methods and processing times at 4 six

Payment Methods Minimum deposit Minimum withdrawal Processing time Status
bKash ৳500 ৳500 Instant Fastest
Nagad ৳500 ৳500 Instant Fastest
Rocket ৳500 ৳500 1–3 minutes Fast
Bank Transfer ৳1,000 ৳1,000 1–24 hours Normal

Deposit time: Deposits via bKash and Nagad typically reflect in your 4 six account within seconds. If there's an unexpected delay, let us know via live chat.

Withdrawal time: Withdrawals are typically processed within 15–30 minutes of submitting a request. Unverified accounts may experience delays.

4 six

FAQ (FAQ)

Answers to the most frequently asked questions from our players

Opening an account usually takes no more than 3–5 minutes. Fill in the form with your mobile number or email, verify via OTP, and you're done. Full KYC verification (required for withdrawals) may take 24–48 hours.

Click the "Forgot Password" link on the login page. A reset link will be sent to your registered mobile number or email. Follow the link to set a new password. The whole process takes just 2–3 minutes.

A welcome bonus is available on your first deposit after opening an account on 4 six. To claim it, you'll need to deposit a minimum amount and place bets as per the bonus terms. Full terms and conditions are available on the bonus page.

No, you cannot create more than one account using the same mobile number or email address. Only one account per person is allowed. If multiple accounts are detected, all of them may be suspended and any remaining balance may be forfeited.

4 six's website is fully mobile-friendly — no app download needed. Just type 4six.click into your phone's browser. You can also save it as a shortcut on your home screen for an app-like experience.

Start by refreshing the page. If the transaction was made via bKash or Nagad, note down your transaction ID. If your balance hasn't updated within 5 minutes, contact us via Live Chat with your transaction ID and amount. Our team will verify and resolve it promptly.

For your security, 4 six requires account verification before every withdrawal. Simply upload your NID or passport along with a selfie to complete verification quickly. Once verified, you won't need to go through this process again for future withdrawals.

Yes, 4 six's Live Casino works great on mobile. For the best experience, use a 4G or Wi-Fi connection. It also helps to close other browser tabs to keep the live dealer video stream smooth.

In the "Responsible Gaming" section of your account settings, you can set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately, but increasing it requires a 7-day waiting period. This is in place for your protection.

4 six saves the game state at the moment of disconnection. Once you reconnect, the game resumes from where it left off or the result is settled automatically. If something seems off, ask support to review the game log.
4 six

Common Issues Quick Fix

Solve it yourself — most issues are fixed in just a few minutes

Can't log in
  • Make sure Caps Lock is turned off
  • Try resetting your password
  • Clear your browser cache and cookies
  • Try a different browser or device
  • If the issue persists, contact support
Deposit not reflecting
  • Save your transaction ID
  • Make sure your payment method is correct
  • Check that your mobile banking PIN was correct
  • Wait 5 minutes, then refresh
  • Contact support with your transaction ID
Game not loading
  • Check your internet connection
  • Update your browser
  • Close other tabs or apps
  • Check that JavaScript is enabled in your browser
  • Try a different game, or contact support
Withdrawal is delayed
  • Check whether your account has been verified
  • Check whether the bonus wagering requirement has been completed
  • Check that your mobile number is correct
  • Minor delays during peak hours are normal
  • If it still hasn't arrived after 30 minutes, contact support
Not receiving my bonus
  • Read the bonus terms and conditions carefully
  • Check that the promo code was entered correctly
  • Make sure the minimum deposit requirement has been met
  • Check that your bonus hasn't expired
  • If it doesn't match, send your deposit slip to support
Account Blocked
  • Check your email or SMS to find out the reason
  • Make sure you don't have multiple accounts
  • Consider whether any terms have been violated
  • Contact support directly
  • Have the required documents ready to submit

With us Contact Us

If you can't sort it out on your own, our support team is always ready to help

Live Chat

For the fastest resolution, use Live Chat. A support agent typically joins within 2–3 minutes.

Currently Active
Email Support

Email us for detailed help on complex issues. You'll typically get a reply within 2–6 hours.

support@4six.click
Knowledge Base

We have over 50 help articles available. Find answers on your own, any time you need.

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Issue resolved? Then Play at 4 Six!

Join the platform trusted by thousands of players across Bangladesh. Sign up and claim your welcome bonus today.

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